Patricia offer you a 100% guarantee.
If you are in any way dissatisfied with the goods that you have purchased we will exchange them or give you a full refund for returns received within 14 days of purchase. This does not affect your statutory rights.
Unfortunately we cannot offer this guarantee on goods that have been worn, unless the product is found to be faulty. For hygiene reasons all items with a gusset should be tried on over your underwear with all labels intact, otherwise we will be unable to accept them back.
If you wish to return goods to us, please fill in and detach the returns slip on the delivery note supplied with your order and enclose this with the returned goods. A return postage charge will need to be paid so we do advise obtaining proof of postage from the post office, as we cannot be held liable for any items lost whilst in transit.
If you do not have the delivery note please return them to the address below with the following information:
* Full Name
* Invoice Number
* Reason for Return
* Please state whether you would like a refund or replacement
Customer pays return postage charge so we do advise obtaining proof of postage from the post office, as we cannot be held liable for any items lost whilst in transit.
Your refund will be payable with the same payment method you chose for purchase. If you have paid by credit or debit card, we will refund the balance to the card originally used.